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Director, Client ServicesVisit Website
Justin Bruce currently serves as the Director of Client Services for the East region of Tyler Technologies Data and Insights division. He brings a wealth of experience to the position. Having served as a client success manager and an implementation and program specialist at Socrata previously. In those roles, he helped governments embrace and implement data, innovation, and performance management methodologies that drove efficiency, effectiveness, and transparency. Additionally, he assisted government partners with long-term strategic planning for their respective programs and led the Socrata Performance Community of Practice which is a compilation of over 275 performance practitioners.
Justin is an innovative, creative leader born and raised in the Jackson metro area of Mississippi. While he is pushing forward to make an impact in the community today, his efforts from the past have not gone unnoticed. In 2009, Mr. Bruce launched Ivolution, Inc. – a company centered on the premise that every person can “I-volve.” Essentially, “I-volving” is Justin’s belief that all people are capable of self-progression and that our aim in life is to be content but never complacent.
To that end, Justin has gained a wealth of professional experiences that have shaped his approach to success. He served as the first Director of Innovation and Performance for the City of Jackson after working as a senior strategist in the office of Mayor Tony Yarber. While leading the Innovation and Performance program, Jackson started down the path of becoming a data-driven government. Bruce and Jackson successfully implemented an open data program, JackStats performance management program, and developed a culture of process improvement through simple data analytics. Jackson’s work has been highlighted by major universities, public and private sector entities, and leading practitioners across the country.
For his efforts, Justin was selected as a Next Generation Leader in 2015 through his work with the African American Mayors Association. Justin also received the 2017 Emerging Leader Award from the American Society of Public Administration’s Center for Accountability and Performance for his accomplishments in the realm of performance management.